Privacy Policy.

01

What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you sign up for our newsletter, submit a partnership inquiry, send us a general contact request, express interest in our events or updates, or otherwise communicate with us through the Services.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services. The personal information we collect may include:

• Names
• Email addresses
• Cities
• Company names

Ticketing and payments. Our website may include links to third-party ticketing platforms where visitors can purchase tickets for events. Ticket purchases, payment processing, refunds, and related transaction details are handled by the applicable third-party ticketing provider, not directly through our website. We do not collect or store payment card information through our website. Any information you provide to a third-party ticketing platform is subject to that provider’s own privacy policy and terms.

Sensitive information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

• Log and usage data. Service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Services and that we record in log files.
• Device data. Information about your computer, phone, tablet, or other device you use to access the Services — including IP address (or proxy server), device and application identification numbers, hardware model, operating system, and system configuration information.
• Location data. Approximate location information, such as country, region, or city, inferred from your IP address, browser settings, analytics tools, or information you choose to provide through our forms. We do not collect precise GPS location through our website unless we clearly ask for your permission and you choose to allow it.

02

How do we process your information?

In short: We process your information to operate our website, manage newsletter signups, respond to partnership and contact inquiries, send event-related updates where you have agreed to receive them, improve our Services, maintain security, and comply with applicable legal obligations.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To respond to user inquiries and offer support. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications. We may process the personal information you send us for marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see What are your privacy rights? below.
• To evaluate and improve our Services, events, updates, communications, and visitor experience. We may process information to understand how visitors use our website, improve our content, measure the effectiveness of our communications, and make our Services more relevant and useful.
• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to understand how to provide marketing and promotional campaigns that are most relevant to you.

03

What legal bases do we rely on to process your information?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason (legal basis) to do so under applicable law — like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
• For investigations and fraud detection and prevention.
• For business transactions provided certain conditions are met.
• If contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
• For identifying injured, ill, or deceased persons and communicating with next of kin.
• If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
• If produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
• If the collection is solely for journalistic, artistic, or literary purposes.
• If the information is publicly available and is specified by the regulations.

We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments.

04

When and with whom do we share your personal information?

In short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• Service providers. We may share your information with trusted service providers who help us operate our website, manage forms, send newsletters, analyse website usage, host our Services, or respond to inquiries. These service providers may only use personal information as needed to provide services to us.

05

Do we use cookies and other tracking technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We may allow third-party service providers, such as analytics providers, to use cookies or similar technologies on our Services to help us understand how visitors use our website, measure the performance of our pages, improve our content, and maintain the security and functionality of our Services. We do not use these technologies to process payments on our website, create user accounts, or send abandoned shopping cart reminders.

To the extent these online tracking technologies are deemed to be a “sale” / “sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under Do United States residents have specific privacy rights?

You can manage cookies through your browser settings, including by removing or blocking cookies. Please note that disabling cookies may affect certain basic website functions or prevent some pages from working as intended. If we use analytics tools, such as Google Analytics, you may also be able to opt out through the tools or settings provided by those analytics providers.

Analytics and advertising tools

We may use analytics and advertising tools, such as Google Analytics and Meta Pixel, to help us understand how visitors use our website, measure the performance of our pages and campaigns, improve our content, and promote our events to relevant audiences. These tools may use cookies, pixels, or similar technologies to collect information such as your IP address, browser and device information, pages visited, interactions with our website, and approximate location. Google, Meta, and similar providers may process this information according to their own privacy policies and settings. You can manage cookies through your browser settings and may also be able to adjust advertising or analytics preferences through the tools provided by those providers.

06

How long do we keep your information?

In short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

07

How do we keep your information safe?

In short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

08

Do we collect information from minors?

In short: We do not knowingly collect data from, or market to, children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit, or market to children under 18 years of age or the equivalent age specified by law in your jurisdiction. If we learn that we have collected personal information from a child under 18 or the equivalent age specified by law in your jurisdiction, we will take reasonable steps to delete that information from our records. If you believe we may have collected information from a child, please contact us at contact@ilovernbpresents.com.

09

What are your privacy rights?

In short: Depending on where you are located, you may have certain rights regarding your personal information. These rights may include the right to request access to the personal information we hold about you, ask us to correct or delete it, withdraw your consent where we rely on consent, or opt out of marketing communications. You can make a request by contacting us using the details provided in this Privacy Notice.

In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in How can you contact us about this notice? below.

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent

If we are relying on your consent to process your personal information — which may be express and/or implied consent depending on the applicable law — you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in How can you contact us about this notice? below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in How can you contact us about this notice? below. You will then be removed from our marketing lists. However, we may still communicate with you for non-marketing purposes, such as responding to your inquiries, managing your requests, or sending service-related messages.

Cookies and similar technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at contact@ilovernbpresents.com.

10

Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognising or honouring DNT signals, we do not respond to them at this time.

11

Do United States residents have specific privacy rights?

In short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

Categories of personal information we collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to What information do we collect?

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels.
• Participation in customer surveys or contests.
• Facilitation in the delivery of our Services and to respond to your inquiries.

Sources of personal information

Learn more about the sources of personal information we collect in What information do we collect?

How we use and share personal information

Learn more about how we use your personal information in How do we process your information?

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in When and with whom do we share your personal information?

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

We do not sell personal information. We may disclose personal information to service providers that help us operate our website, manage forms, send newsletters, analyse website usage, host our Services, or respond to inquiries. We do not authorise these service providers to use personal information for their own independent marketing purposes.

Your rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

• Right to know whether or not we are processing your personal data.
• Right to access your personal data.
• Right to correct inaccuracies in your personal data.
• Right to request the deletion of your personal data.
• Right to obtain a copy of the personal data you previously shared with us.
• Right to non-discrimination for exercising your rights.
• Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”).

Depending upon the state where you live, you may also have the following rights:

• Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota).
• Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland).
• Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon).
• Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut).
• Right to review, understand, question, and, depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota).
• Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California).
• Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida).

How to exercise your rights

To exercise these rights, you can contact us by visiting our contact page, by emailing us at contact@ilovernbpresents.com, or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorised agent to make a request on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with applicable laws.

Request verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at contact@ilovernbpresents.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California “Shine the Light” law

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact details provided in How can you contact us about this notice?

12

Do we make updates to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

13

How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at contact@ilovernbpresents.com or contact us by post at:

14

How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit our contact page.